Shipping Policy
At Stargazing, every parcel is packed with care, style, and a sprinkle of stardust. Our shipping policy is designed to provide transparency and comfort, ensuring your shopping journey is just as smooth and delightful as slipping into your favorite dress.
Order Processing Time
Once your order is placed, our fulfillment team will begin preparing your items within 1–3 business days. During peak periods or new collection launches, this may take slightly longer — but we promise it’s worth the wait. You'll receive an email confirmation when your order has been dispatched.
Shipping Times
We partner with trusted international couriers to ensure secure and timely delivery. Estimated shipping times are:
• Standard Shipping: 7–15 business days
• Expedited Shipping (if available): 3–7 business days
Delivery times may vary depending on your location, customs clearance, or unexpected weather delays. Stargazing is not responsible for delays caused by carriers, customs processes, or any events beyond our control — though we always do our best to assist where possible.
Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number via email. Use it to follow your order’s journey — from our studio to your wardrobe.
Shipping Fees & Duties
Shipping fees are calculated at checkout based on your region and chosen shipping method. International customers are responsible for any applicable customs fees, taxes, or import duties charged by their country.
Lost or Damaged Packages
We take great care in packaging your items, but if your parcel arrives damaged or does not arrive at all, please contact us at:
We will investigate each case with care and do our best to resolve the issue. Your satisfaction means the galaxy to us.
Thank you for choosing Stargazing. We’re honored to be a part of your fashion story — wherever in the universe you may be.